Hubbard-Hall Launches eCommerce Platform to Maximize Customer Experience

Hubbard-Hall customers now have multiple channels to order from with the launch of the company’s new eCommerce site. Starting April 6th, the first phase of this platform will go live by featuring CitriSurf products for passivating and cleaning; select product lines will continuously be added to the online store.

The eCommerce store gives customers an additional way to interact with Hubbard-Hall. The traditional purchasing methods of phone, email, chat – and yes, fax – are still available. This platform is ideal for customers who buy infrequently or purchase one-off products.

CitiSurf cleaners are high-quality blended chemicals that are designed to provide low-cost and efficient removal of contaminants and are all free iron from the surface of most grades of stainless steel. This line of products comes from a natural and organic acid, making the products non-toxic, non-corrosive and biodegradable.

Hubbard-Hall’s priority has and always will be its customers,” asserts CEO, President, and Chairman Molly Kellogg. “We have over 170 years of experience, and it’s time we digitize that to meet evolving, modern needs.”

By expanding online services – through both the eCommerce store and the existing customer portal –Hubbard-Hall aims to maintain its 92% customer retention rate by improving customer engagement and satisfying the need for any time ordering.

CitriSurf is a registered trademark of Stellar Solutions, Inc. McHenry IL USA

Published on April 6, 2021
For Immediate Release, Hubbard-Hall